Shipping + Returns


UAE Delivery Fees

FREE UAE Delivery for orders over AED99 (within city limits only, allow extra time for delivery outside of city centres).

AED23 for orders less than AED99.

Cut Off Times:  For Next Day delivery, orders need to be received by us no later than 11am to be ready for next day delivery.  

Deliveries are scheduled from Saturday to Thursday.  Please allow additional time for any orders placed outside these times or on long weekends and public holidays.  These delays are out of ezpz's control.

Please note: Free shipping only applies to orders made online at

GCC Delivery Fees

We offer REDUCED shipping across the GCC - for purchases over AED200, we offer shipping at the reduced rate of AED25! 

We offer courier delivery to Saudi Arabia, Bahrain, Oman and Kuwait.  You will receive a confirmation email with delivery details when you've made payment.  Payment is required at the time of ordering and delivery rates will be calculated at checkout.

We cannot accept cash on delivery for International shipping.  

Delivery Times:

Saudi Arabia, Bahrain, Oman and Kuwait orders take 3-4 working days

Note that Courier services may be delayed over weekends and during public holidays, so please allow a few extra working days for delivery. Courier delays are out of ezpz's control.

If you have any further questions about orders, please email us at



We want you to be happy! We will gladly provide a refund for unused and opened mats returned within 14 days of purchase. We are unable to accept items that have been used.

Return Policy 

Please contact us should you wish to return any ezpz product via the form below.  One of our friendly team members will get in touch with you within 24-48 hours.  

If you have any questions or concerns please send an email to